20 terms you need to know when purchasing or renewing commercial insurance

For many business owners, purchasing insurance is a foreign concept. Like many industries there are terms only the insiders know and they frequently use when discussing the policies. Here is a list of 20 terms that will give you a leg up the next time you are purchasing or renewing your commercial insurance policy.

 20 commercial insurance terms to be aware of the next time you look to buy small business insurance.

Insurer –  a person or company that underwrites an insurance risk; the party in an insurance contract undertaking the risk to pay compensation.

Insured –  a person or organization covered by an insurance policy.

Peril –   the possibility that you will be hurt or killed or that something unpleasant or bad will happen.  exposure to the risk of being injured, destroyed, or lost.

Premium –   An amount to be paid for an insurance policy. It is an amount paid periodically to the insurer by the insured for covering their risk.

Deductible –  A deductible is the amount you have to pay out-of-pocket before the insurance company will cover your remaining costs. 

1st person liability –  First person liability is for damage that is done to you or your business. A good example of this would be a commercial property insurance policy. This policy covers the damages to you and your property. It does not cover the damage to another persons’ property or if they are hurt on your property.

3rd person liability –  Third person liability is liability that you or your business has to other third parties. Third parties can include customers, vendors, other businesses or anyone who may be harm by the actions of you or your business.

 Claims-made policy –  A policy written on a claims-made basis means that if the insurance is in place when the claim is made, but not when the occurrence took place than the insurer responsible for the claim is the insurer when the claim is made. This is common for professionals like a lawyer or an engineer. In these professions a claim is frequently filed months if not years after the occurrence takes place. At that time the insured may have coverage with a different company and there may be some discrepancy between who is responsible for the claim.

Occurrence based Policy –  A policy written on an occurrence basis means that the insurer responsible for the claim is the insurer who was in place when the occurrence took place. If an engineer works on a house and there is a problem with the house years later than the insurer responsible for the occurrence is the insurer that was in place when the occurrence took place.

 Endorsement –  an endorsement is a document attached to an insurance policy that amends the policy in some way. An endorsement may add, remove or alter the scope of coverage under the policy.

Negligence –  Negligence in relation to insurance means a person or business did not demonstrate appropriate amounts of care or responsibility for a particular situation. The failure to take appropriate precautions can cause you to be considered liable for the damage.  This can also be referred to as the failure to use a degree of care considered reasonable under a given set of circumstances. Liability policies are designed to cover claims of negligence.

Named Insured –  Any person, business or organization who is specifically named as an insured on an insurance policy. This is different from entities who although unnamed may fall within the policy definition of an insured.

Ordinance or Law Coverage –  Coverage for loss caused by the enforcement of an ordinance or law regulating construction and repair of a damaged property. Older structures that are damaged may need to be upgraded in regards to electrical, plumbing, venting, etc. A typical commercial property insurance policy does not pay for these additional cost. This policy is an endorsement on top of your commercial insurance policy and will cover the additional costs needed to bring the new building up to date.

A 'Hammer Clause' is a provision within an insurance policy that gives the insurer the right to settle for an undisclosed amount and if the insured does not agree to the settlement than they take on some or all of the risk. Hammer Clause –  A ‘Hammer Clause‘ is a provision within an insurance policy that gives the insurer the right to settle for an undisclosed amount and if the insured does not agree to the settlement than they take on some or all of the risk. In some cases, the insured takes on all of the risk, but in many cases it is 70/30 or 50/50.

The Assigned Risk Provider (Also known as the pool or the state fund) –  The assigned risk provider applies to workers’ compensation coverage. It is the provider of last resort within each state for businesses who cannot obtain coverage on the open market. The business may not be able to obtain coverage for a number of reasons. Typically, it is because of the small size of the company or because of their loss history. The Assigned Risk Provider offers coverage at a higher rate and typically once you are in the pool you must stay in the pool for 2-3 years.

Business Owners’ Package (BOP) –  A business owner’s policy, commonly referred to as a BOP, combines several lines of coverage built into one policy. They are often better suited for small business owners because they offer targeted coverage options designed for specific types of businesses within certain industries. They are usually less expensive then purchasing coverage separately because the business is purchasing multiple policies for liability, property, commercial auto, etc. 

Find out if you as an Artisan Contractors need workers compensation insurance coverage at myinsurancequestion.comArtisan Contractor –   This term refers to businesses in several different industries. It includes many occupations that involve skilled work with tools at the customer’s premises. Carpenters, plumbers, electricians, roofers and tree surgeons are some professions that would be included in this group of businesses. Also included are diverse other skilled service providers, such as interior decorators, piano tuners and exterminators.

Loss History –  Loss history is a documented history of damages or losses connected with a given asset. It is a way for the insurance carrier to determine the amount of claims your business has against an insurance policy.  They use it to determine how much premium to charge or if they are willing to take on the risk altogether. 

Inland Marine Insurance – Inland Marine Insurance is property insurance for property that is likely to be in transit over land.  Many inland marine coverage forms provide coverage without regard to the location of the covered property; these are sometimes called “floater” policies. As a group, inland marine coverage forms are generally broader than property coverage forms.

Find out if your business truly needs commercial umbrella coverage at myinsurancequestion.comUmbrella Coverage –  The umbrella policy serves three purposes: it provides excess limits when the limits of underlying liability policies are exhausted by the payment of claims; it drops down and picks up where the underlying policy leaves off when the aggregate limit of the underlying policy in question is exhausted by the payment of claims; and it provides protection against some claims not covered by the underlying policies, subject to the assumption by the named insured of a self-insured retention (SIR).

First Party vs. Third Party Liability

The difference between first party and third party liability is essential to protecting a business properly. These differences are one of many aspects many business owners neglect far too frequently. Many business owners see insurance as a fixed cost. Others see it as some sort of tax. Considering some of the coverages are required by law in most states it is easy to understand why some business owners look at commercial insurance in this way. They are also part of your overall plan to protect the long term viability of your business. At the very least these policies should be. Protecting your business from both first party and third party liability is essential to properly protecting your business and here is an in-depth description of both types of coverage and why your business needs both.

First Party vs. Third Party Liability

The most basic example of the contrast between first and third party liability is in the two types of coverage most businesses purchase.  These policies are Commercial Auto, Commercial Property, General Liability, and Workers Compensation.  General Liability and Workers Compensation are common for all businesses because they are required by law for most businesses in most states.  Commercial Auto and Property Coverage are common because many businesses own property and vehicles.

Commercial property, commercial auto, and workers compensation are examples of first party coverage because they cover damages to you and your business (ie damage to your vehicle, property, or employees).  Another good example of first party coverage is a coverage like inland marine insurance.  This coverage protects damage to your specialized equipment like a lawn mower or an expensive camera for a photographer.

General liability is an example of third party coverage because it protects your business from the liability your business faces to other people and organizations. In this case the liability would be to anyone damaged by the actions of your business.  Third parties can include customers, vendor partners or anyone damaged by the actions of your business.

Find the answers to your questions about third party liability at myinsurancequestion.com

Workers’ Compensation and General Liability are required by law for most businesses in most states because they deal with the liability a business faces to both third parties and injured employees. If businesses chose not to secure these coverages and accidents occur, the only course of action for the victim would be to take the liable business to court. Because of these requirements they are frequently referred to as the ‘Exclusive Remedy’.

Other policies like those that cover a Data Breach are typically sold in tandem. Data Breach insurance is usually paired in combo as Cyber Security and Cyber LiabilityCyber Security,  also commonly known as Privacy Notification and Crisis Management Expense Coverage,  protects damage to you and your business that result from a data breach. These costs are commonly referred to as the ‘immediate response costs’.  They could include, notifying all customers damaged by the breach, hiring a forensic expert to find the source of the breach, providing credit monitoring for those victims for up to one year (required by law in most states) and hiring a public relations firm to restore your businesses tainted image.  Cyber Liability covers your liability to third parties. These third parties can include customers, vendors or anyone else damaged by your business as a result of the data breach.

 

Hammer Clause

A Hammer Clause Transfers Some Risk for Defending a Lawsuit Back to a Business From The Insurer if The Business Does Not Take a Recommended Settlement.  

A Hammer Clause is a clause within an insurance policy that allows an insurer to compel the insured to settle a claim for an amount the insurer recommends. In some instances, a Hammer Clause is also known in some circles as a blackmail clause, settlement cap provision or consent to settlement provision. A Hammer Clause is usually a part of a directors and officers or errors and omissions insurance policy. The main purpose of this policy is to allow the insured to choose if they want to settle for what is offered or accepted by the “injured” party. Also known as the consent to settle provision, without this provision in a policy the insured is at the mercy of the insurance carriers desire to settle. Frequently, insurance carriers know the recommended settlement is the better outcome financially based on historical pay outs. The Hammer Clause can help a business determine if they want to fight the suit in court in an attempt to preserve the precious image of the company. When a business decides to do this, they take on some or all of the cost to fight the claim in court.

Crafts, Wrought, Iron, Smith, Heat, Wrought Iron

When Does a Hammer Clause Kick in?

A Hammer Clause kicks in when the insured refuses to settle for an amount the insured recommends. In many cases the insurance carrier will recommend to settle for an amount they feel confident will be less than the defense and indemnity costs of a particular lawsuit. Hammer Clauses have developed because insurance carriers deal with these situations fairly frequently. The carriers have reliable data to help them predict how much a lawsuit will cost. Business owners do not deal with getting sued very frequently, but insurance companies do. The Clause is typically there to encourage the business owner to settle for the recommended amount. In turn, the insured is penalized for not accepting the settlement only if the judgment amount plus defense costs exceed the amount for which the claim could have been settled. Frequently lawsuits among businesses are a time when pride and emotion can effect the judgment of many good business owners. The Hammer Clause is there to prevent pride from getting in the way of sound judgment. unfortunately, it does not prevent emotion from getting in to the way. It does spread the risk to the business owner who decides to take on the additional risk.

How Can a Hammer Clause Be Arranged?

There are several different ways a Hammer Clause can be arranged. The most common type of Hammer Clause is a Full and a Modified Clause. A Full Clause states that if the insured refuses to settle for the recommended amount they take on the full amount of the settlement costs. A Modified Clause is set up to give the insured the option of refusing to settle, but requiring them to take on some of the costs of this decision. If the costs amount to more than what was originally offered. Typically, if the insured refuses to settle than the costs will be shared at an amount of 50/50. It is not uncommon for some policies to go higher to a 70/30 split of the costs.

Tool, Hammer, Axe, Planer, Pliers, Workshop Craft

Important Facts to Remember About a Clause

The important part is that Hammer Clauses Exist and this is something a business owner should always speak about with their agent. A Full Hammer Clause is taking a lot of risk and it puts a business owner at the mercy of their insurance carrier. It is in the best interest of the carrier to settle quickly. For most businesses some version of a Modified Hammer Clause is best. A Modified Hammer Clause allows a business owner to make the decision for their business in the event they determine it is worth the reputation of the business to risk losing in court. When deciding what type of insurance policy is best for your business, it is important to speak long and honestly about a Hammer Clause with a skilled insurance agent.

Ordinance or Law

Ordinance or Law is a frequently misunderstood part of a Commercial Property Insurance Policy. It stems from the fact that when a property is damaged, usually by a fire, the commercial insurance policy will pay to return the building to the state it was before the building was damaged. The policy does not pay to rebuild the building up to new standards. Ordinance or Law comes in to place because, if there are new laws or local codes in place that the building was not up to par with, the policy will not pay to cover those additional costs. Also, Commercial Property Insurance will not pay for demolition and removal costs. If those costs are more than the value of the building, the business is liable for those additional costs.

Find the answers to your most difficult Ordinance or Law questions at MyInsuranceQuestion.com

According to the Insurance and Risk Management Institute, Ordinance or Law is “coverage for loss caused by enforcement of ordinances or laws regulating construction and repair of damaged buildings”.  Many times this issue does not get discussed in-depth when businesses purchase a policy. This is simply because your agent cannot explain every exclusion or technicality that could come up in every policy a business purchases. It is crucial for you as a business owner to carefully read over your policy and be prepared to ask questions of your independent insurance agent. That is after all why you choose them and not another agency. Many times I find that conversation is why a small business chooses to pay more in premium with one agency simply because an agent takes the time to explain a policy to the business owners’ satisfaction.  This is something to consider when you are a business owner purchasing insurance. Like most things in life, if something is the cheapest there usually is a reason for it being so cheap. It is not cheaper because it is a more comprehensive coverage. It is not cheaper because it is the best way to protect your business.  Determining how important protecting your business is to you as a business owner is something your insurance agent should be able to help you with. The amount of risk you are willing to take is unique and the agent can help you find the right type and amount of coverage for your needs.

Ordinance or Law comes in to play frequently when older buildings are grandfathered in. When they are grandfathered in, they frequently do not have to keep up with the new ordinances or local codes. When damage occurs usually the grandfathered in privilege goes with it.  In most cases if more than 50% of the building is damaged it must be demolished.  When the property must be demolished and rebuilt the grandfathered privilege goes with it as well.  At that point, the building needs to be rebuilt or remodeled up to current regulations. The commercial property policy pays to bring the building back to the state that it was before the damage occurred. It does not pay for the additional costs that are now required of the premises. Usually these upgrades involve upgraded electrical; heating, ventilating, and air-conditioning (HVAC). Plumbing is a frequent problem as well.

Standard commercial property insurance policies do not cover the loss of the undamaged portion of the building. If your building is damaged 40% than the policy pays 40% of what the property value is. If you receive 40% of the property value, but it is now more expensive to build the property because of new regulations than this is not covered by the policy. On top of this, when a building is damaged more than 50% the cost to tear down the building and remove the rummage is not covered by a commercial insurance policy. Coverage for these types of losses is available by an endorsement.

Normal Commercial Property Policies include a provision granting a limited amount of building ordinance coverage. Most often this is 10%.  This amount can be increased by endorsement. These issues are the perfect reason for business owners to not rush through the purchasing process when quoting commercial insurance. When agents are asking questions and explaining extra coverages to you, trust me, they are not doing it simply to sell you additional coverage. They are attempting to have this conversation because they also frequently encounter business owners who have not purchased this coverage and have experienced a claim that is not covered by their policy. One of the best things any business owner can do is find an insurance agent the know and trust, than speak with them long and honestly about the risks their business faces. Than also speak candidly with them about how much risk you want to protect your business from.

 

Talk with your agent.

In today’s business world, time is of the essence for all business owners. When purchasing something for their business, many business owners want it done fast and cheap. They may have an inclination to rush through the buying purchase or to only focus on price. In many instances this may be wise, because their time is more valuable running the business than trying to save on buying whatever is needed for that business. When it comes to purchasing commercial insurance this is not a good idea. In this instances it is crucial for business owners to take the necessary time to have a long honest conversation with their insurance agent.

In conversations I have with agents in the insurance field, they all say rushing through the buying process is a mistake far too many business owners make. This is where a little time on the front end may cost the business owner some time away from their business, but on the back side it can save their business hundreds if not thousands of dollars when a claim does occur. During these conversations the agents are typically trying to get as much information as possible about the daily operations of your business. They understand business owners may be shopping around to more than one agency and that their time is valuable, but rushing through this process can cause your business to be under-insured or to pay too much in premium.

These problems frequently come about because business owners do not inform their agent what exactly the business does and what the business does not do as a part of their daily operations. Insurance companies are in the business of analyzing risk. It is in their best interests to assume more risk rather than less. They can only assume the risks of your business based on the information you provide them with. If you do not provide them with the enough information they frequently will assume more risk, which costs more in premium.

In most industries there are numerous industry classification codes. In most states these classification codes are determined by the National Council on Compensation Insurance (NCCI).  These classification codes separate businesses by the type of work they do or do not partake in. Take landscaping as a prime example. There are at least a half a dozen class codes for lawn care and landscaping based upon the daily operations of your business. The two most common NCCI classification codes for the landscaping industry are 9102 and 0042. 9102 is designated for lawn care or maintenance of existing lawns, where 0042 is designed for businesses that install lawns and beds. The second class code is more dangerous and has a higher premium. If you rush your agent through the quoting process, they may place you in the wrong classification code. This can cause your business to end up paying far more in premium than is necessary. These mistakes frequently get fixed during the end of term audit, but even when they do your business has still paid more in premium than was necessary. That means there is cash-flow your business could use tied up in unnecessary insurance premium.

On top of tying up cash in premium, another problem exists that a good insurance agent can help your business with. The problem they can help your business with is to understand what exactly is and is not covered under your different insurance policies. This can help you fill in coverage where gaps might exist. This is where an agent can help you determine if you need a coverage like Business Loss of Income Coverage or Data Breach Insurance. 

Business loss of income coverage is a policy that is a type of commercial property insurance coverage that kicks in when a business suffers additional loss of income suffered when damage to its premises causes a slowdown or suspension of its operations.  The damage has to be the result of a covered loss. Take for instance if your building experiences a fire. Your commercial property insurance will cover to repair the damaged building, but it will not cover your business for lost revenue while you have to be closed for repairs. This is where business loss of insurance coverage kicks in. Many businesses who fail to secure this coverage do not survive when an occurrence happens.

Data breach is another coverage that is becoming more and more necessary. Many business owners feel they are too small or do not deal with computers or customer information enough to need this coverage. Take a commercial cleaning company for example. They have 5-15 employees and clean 5 office buildings and one retail store at night while the businesses are closed. Their employees only use a cell phone and never interact with a computer. Their business owner thinks they would never need something as advanced as data breach coverage. But what if you clean the offices of a bank and an employee of the bank leaves  a post-it note on their desk with the username and password for the internal system. If one of your employees finds this they could get into the system and access the financial records of the banks customers. That is a need for data breach coverage. Two of the largest data breaches in history, Target and Home Depot, were started by hackers first accessing a small business who was a partner of the larger business that got hacked. You do not have to be a big company nor do you have to store lots of personal information in order to be a target for criminals.

All of these and other problems can easily be prevented by taking the time in the first place to speak long and honestly with your independent insurance agent. They can help you understand what risks your business because not only do they interact with business all the time when they are purchasing insurance, but they also frequently interact with business owners when the unfortunate accident occurs. From that experience they can help you prepare for when dooms day comes for your business. If you take this time to properly protect your business it can be the difference between closing your doors for a short time and closing your doors forever.

5 Myths about Commercial Auto Insurance.

Commercial Auto Insurance can be a tricky coverage for many business owners. Many think it is just like their personal auto coverage and many think it is an all encompassing policy, meaning if something happens to my business car I am covered. Right? That would be wrong and here are five examples of incorrect assumptions, many business owners make regarding their commercial auto Policy.

All of My Employees Are Covered While Driving Company Vehicles

It depends on the policy and the carrier. Some policies require you to name drivers. In some cases companies will exclude some of your employees because of their driving record. Most all carriers have an option to include all drivers. Like in all situations, it is best to consult with your agent about the limits and exclusions to your policy. That way you can be crystal clear what is and is not covered under your particular commercial auto insurance policy.

I Can Cancel My Policy During the Off Season to Save Money

You can choose to cancel your policy in the off-season if your business is seasonal. It can save your business some money on premium if you are able to store your vehicle indoors and in a secure place. If you are planning on doing this you need to be aware that the vehicles are still at risk. If there is damaged you are liable for the repairs. This damage can come from via natural causes like wind and hail damage. Damage can also come from things like vandalism or theft. If you experience any of these problems while not covered you or your business will be responsible for damages.

The Entire Premium is Due Up Front

Most companies allow commercial policies to be paid in monthly installments. Most refer to these policies as Pay as You Go.  If you have the ability to pay the full years amount up-front, many carriers do offer a discount for doing so.

Bundling is Always Cheaper

In many cases this is the case, but it is always a good idea to shop your policy around just in case. Some carriers specialize in certain coverages and some carriers change their appetite for certain industries and types of coverages. This means that if your carriers has recently taken a loss in one industry or in one type of coverage, they may not be as excited about quoting your policy. This may cause them to offer a higher rate for this one policy or for your industry. For this reason, it is important to partner with an agency who has partnerships with many carriers and can quote your policies as a bundle and individually.

If you are self employed you don’t need Commercial Auto Insurance

I drive a company car, so I don’t need my own auto insurance.
The car may be covered, but you may not. Even if your employer has coverage that provides some liability protection, it may not be enough, or you could be sued personally in a bad accident. Also if you borrow or rent a car, you should have your own protection. Being listed on another auto policy isn’t enough to protect you because business use is different. You need to purchase special protection.

Simple Ideas that can Create a Safe Work Environment

There are several safety procedures a business owner can implement into their business without setting up an official safety program. Official safety programs frequently cost a large amount of additional money. As a workers’ compensation professional one common reason for increasing workers comp premiums is bad management or lack of safety procedures causing unnecessary claims. In a society where it’s becoming increasingly difficult to prove a claim to be fraudulent, it’s more important than ever to prevent unnecessary claims from occurring in the first place. When a business has suffered a claim or several claims in the past (frequency or severity), those claims will follow a businesses workers comp experience rating for several years to follow. This factor is referred to as a businesses work comp experience modification rating.

Find out how to provide a Safe Work Environment at your small business via MyInsuranceQuestion.com

Frequent safety meetings are needed to keep this experience modification rating down.  Monday morning meetings are typically the easiest for a business owner and they get the employees on the right track for the upcoming week. Actually a large portion of fraudulent claims occur on Monday? Here are a few things many successful businesses require of their employees.

  • Talk with your employees about proper lifting procedures
  • Ensure all employees have proper safety gear
  • Purchase and require employees to wear basic safety gear
  • Talk with employees about how to handle tools within the trade properly

As far as the weekly meetings go, if you have trouble coming up with topics to discuss simply ask your employees. They may be able to contribute topics based on their day to day job duties.  They can help you analyze what areas they think will cause claims and how the organization can minimize the exposure. These meetings can be short, but they do need to be documented. Your employees need to start the work week off on the correct foot. This can also show you care as a business owner about the safety of your employees.

Business owners being active in the day to day operations are important to the success of any safety program. Being present on the job-site and communicating with the employees help the owners to understand what the employees actually do on a day to day.  Being active int he day-to-day operations helps to quickly identify when an employee is doing something that increases their chances of being injured. Being an active owner typically results in the employees paying closer attention to doing the job the right way instead of cutting corners.

Identifying reasons for prior claims and correcting those problems going forward can also help your business control the experience modification rating. If your a business that suffered claims in the past, use the insurance carriers loss report to identify all claims (believe it or not some business owners are not aware a claim even occurred.) Think about and discuss with your staff ways that particular injury could be prevented from happening in the future.

Appoint someone on your crew or within each department as the leader or foreman. Have those key employees assist in the monitoring of the safety program within the workplace. Have those key employees assist with safety meetings, but hold them accountable for their responsibilities. Reward them when they make a difference.

Another good tactic to promote safety is to put up a sign within the workplace in a highly visible area. Remind employees daily that the job place is X days injury free. Give the employees an incentive to reach a certain number of days with no job place injuries. These little things make the employees think about being safe and make a difference.

4 ways your Small Business can prevent a Data Breach

In today’s day and age, there are many ways businesses take and face risks. Some businesses are in industries where they take risks just in the fact that they are open for business. That can be a roofing company who has employees who climb on top of a house on a daily basis. Other businesses face risks in hiring and firing employees, generating enough revenue to stay afloat and most importantly the risk of becoming victim to a data breach.  Most business owners do not think twice about purchasing commercial property insurance, but many still hesitate to secure small business data breach insurance.  This is a mistake because it does not matter the size nor the scope of your business, every business is a target for being hacked and every business is at risk for a data breach.

Obtain the best information about how to protect your small business from a cyber attack and where to buy small business data breach insurance at myinsurancequestion.com

Two of the largest data breaches in history were Target and Home Depot. Both of those breaches were accessed by first hacking in to a smaller company before gaining access to the larger company. Niether of these businesses had Small Business Data Breach Insurance. In the case of Target, the company was Fazio Mechanical Services and in the case of Home Depot, the company provided credit and debit card processing. These companies had been hacked weeks if not months prior to accessing the system of the larger company.  If your business works for any larger business than you could be at risk of being a target for hackers. If you choose to protect your business with data breach insurance this may not be as damaging.  Even if your business does not partner with larger companies you could still be a target for hackers just to get the information of your customers. This is a costly risk that you are taking without properly insuring your business and without taking precautions to protect your business. According to the Ponemon Institute it costs a business on average $174 per record. Other studies show it costing more. Taking these numbers in to consideration it would cost your business more than $17,000 for just 100 records being compromised. if that were 1,000 records it would cost $174,000. If that is not a cost your business can withstand than you need to have Small Business Data Breach Insurance Coverage and on top of that you need to be taking the proper steps to preventing this from happening. Here are four simple things your business can do to prevent a data breach.

Train your employeesLearn about the needs for Small Business Data Breach Insurance at My Insurance Question.com

The prevention of data breaches starts with your new hire training. If an employee is going to be using a computer they need to be trained on how to protect the company from being at risk. Do not assume employees know how to do this. Many employees may be very capable of doing a job for your business that is necessary. This does not mean they are computer savy and are properly trained to protect your business from intruders. Take the time and effort on the front end to properly prepare your employees to defend your business against hackers and it will provide dividends on the back end.

Help each employee protect their work space

Logging out and locking up your desk when away and over night are crucial. Even if the employee is just stepping away to the restroom it is crucial to lock up their devices. In most business environments, there are customers, vendors and other employees who may gain access to your computer while you are away.  You do not have to create a culture of mistrust to do this. On top of locking down your devices it is also important to not write down passwords on a post it note or some other piece of paper. It may be rare, but if these passwords fall in to the wrong hands it can cost your business immensely.

Require long passwords 

Passwords need to have certain requirements to be allowed. The best way to make this easier for your employees is to give them examples of what you want. here are a few examples of how someone can make a password strong and still make them rather easy to remember.

6h1fl,j2Oc49=

This would be an example of a password that is extremely secure.

BaSeBaLl_2345+6789

This would be an example of a password that is a little less secure, but easier to remember.

JoeSmith or password

These are examples of terrible passwords that should not be allowed.

I like using something similar to the middle password because I can change the word Baseball with the time of the year. In the Fall I might use Football or Autumn, in the Winter I might use basketball or Thanksgiving. This allows me to change the password frequently but not having to remember an entirely new password. There should also be a time period for how frequently a password must be changed. Every 90 days is a good rule of thumb, but many businesses have different requirements based on the needs of their organizations.

Shred everythingTo prevent a Small Business Data Breach make sure your employees shred everything that could be used in a cyber attack.

In today’s day and age, there is no reason any personal information should ever be disposed of without first being shred. There are outside businesses that can dispose of the shredded material. Some of these businesses will even recycle this paper, which is something you can share with your employees, customers and vendor partners. If any of these groups are environmentally conscious this can be a bonus to them and will add to your credibility as a business.

 

Workers Comp Opt-Out Programs

In recent years, a small number of states have considered implementing an opt-out option for workers’ compensation insurance for certain employers. Workers’ comp insurance is compulsory in every state except Texas (some states have exceptions for employers with just a few employees). Essentially, opt-out programs allow generally large employers to provide an alternative form of work comp benefits from the statutory defined benefits enacted in a given state. Oklahoma enacted their current workers comp opt-out law in 2013. There is at least some consideration in Tennessee and South Carolina to adopt similar programs (however, these alternative plans are currently on hold in both Tennessee and South Carolina due to concerns raised in other states such as Oklahoma).

 

Stay up to date on the South Carolina Workers Compensation System at myinsurancequestion.com

As recently reported in the below story, the Oklahoma Workers’ Compensation Commission ruled part of Oklahoma’s current law to be unconstitutional:

There will likely be a final determination of this ruling by the Oklahoma Supreme Court.

Workers’ comp insurance is designed to be an ‘exclusive remedy’ for employees injured on the job. This is generally the case when employers’ carry workers comp insurance (where as employers without workers’ comp insurance bear the risk of being financially responsible to employees injured at work). This system is designed to control costs for employers with respect to workplace injuries, whereas without statutorily defined benefits, employers would be routinely subject to litigation related to on the job injuries.

Most opt-out programs are conditioned on the premise that workers injured on the job will receive equal or better benefits under the alternative program as they would if their employer participated in the traditional workers’ comp system in a given state. In Oklahoma, there is criticism that the definition of workplace injury is varied by companies that decide the workers comp opt-out option from the traditional workers’ comp system. For example, the article above indicates the Dillard’s department store’s alternative benefits plan considers injuries arising from exposure to asbestos on the job as a non-covered injury. On the other hand, statutory worker’s comp laws cover injuries arising from workplace asbestos exposure.

At a minimum, the Oklahoma Workers Compensation Commission’s decision highlights a legitimate concern with respect to opt-out programs. In other words, it seems reasonable to assume that certain employers might at least attempt to provide less benefit than statutorily defined benefits if allowed and they could get away with it.

It will be interesting to see how this trend develops nationally. It is important that injured employees maintain the right to have adequate and efficiently provided benefits. It remains to be seen whether alternative programs can accomplish that or not. Self-insurance has clearly worked in certain situations, so it’s possible the system can still work or even improve with less regulation. However, if not done correctly, there is also substantial opportunity for alternative programs to be manipulated by large employers with substantial negotiating leverage.

Business Loss of Income Coverage

Business Loss of Income Coverage is an addition to a Commercial General Liability Policy.  It can be added to a Business Owners Policy (BOP) for as little as a few hundred dollars, depending on the size of your business. It covers the loss of income from damage to your building that results in a slow down or suspension in business. For many business owners; this coverage may not seem all that necessary, but when an incident occurs this coverage can many times be the difference between a business reopening or closing for good.

The most basic way a need for this coverage occurs is when a building catches fire. When this happens, the general liability and commercial property policies will cover a businesses expenses to repair the building to its previous condition. These policies will not pay to cover loss of revenue if your business is slow or suspended for an extended time. This can be thousands of dollars depending on how long your business is closed.

As a business owner it is important to realize that a Business Loss of Income Policy only kicks in if the loss is a covered loss. Meaning that if the loss occurs from something like an earthquake or flood; and the business does not have special coverage for that peril, than the business loss of income policy does not kick in. This is important to note in areas that have natural disaster risks. Examples of this are Florida for hurricanes, California for earthquakes, Missouri for tornadoes, everywhere for flood risks. Another risk that is associated with Business Loss of Income is Data Breach. When a data breach occurs it very likely can cause you to be closed for a certain amount of time while the data breach is dealt with. If you have Data breach Coverage in place than this will be a covered peril. If not the Business Loss of Income will not kick in and you are liable for the additional loss of revenue.

When a business owner decides to add this coverage the important thing to consider is how much risk you are willing to take and determine if that risk is worth the amount you save in premium. For most businesses this coverage can be added for a few hundred dollars. If it is added to a business owners package it can be even less. In most cases this cost is well worth the benefit you get when an occurrence does happen. In most instances, when a devastating accident occurs and a business does not have this coverage, the chances of them ever reopening are far less than if they have this coverage.